1. Product Quality Assurance:
 All our products are
thoroughly tested and certified to meet high-quality standards. We aim to
provide customers with reliable and fully functional pre-owned gadgets.
2. 90-Day Warranty:
 Every phone purchased
from Trentit comes with a 90-day warranty. During this period, if you
experience any technical issues related to the device, we will provide a free
repair or replacement service, subject to terms and conditions.
3. 7-Day Return Policy:
We offer a 7-day return policy on all products. If you are
unsatisfied with your purchase, you can initiate a return request within 7 days
of receiving the product. The product should be in the same condition as
received, with all accessories and packaging intact.
4. Eligibility for Returns:
To be eligible for a return or exchange, the product must be
in its original condition, without any physical damage or alterations.
Accompanied by packaging, accessories, and proof of purchase. Returned within
the specified 7-day window.
5. Refund Process:
 Once your return is
received and inspected, we will notify you of the approval or rejection of your
refund. Approved refunds will be processed within 7 working days and will be
credited to the original payment method.
6. Exclusions:
The warranty and return policy do not cover damage caused by
accidents, misuse, unauthorized modifications, or any issue beyond the
company's control.
7. Customer Support:
For any queries or concerns, our dedicated
support team is available to assist you. Please reach out to us via our
official contact channels.